Zenough support
Contact the Zenough team for help with the app, your account and Plus.
Email us
You can write in Vietnamese or English. Describe the issue, the steps you took, your app version and device. If you include a screenshot, hide private information before sending it.
Do not send passwords, verification codes or payment card details.
Delete data without deleting your account
In Zenough, open Settings → Your photos → Delete all photos, then read and confirm the deletion request. This permanently deletes the original photos stored for you, including profile and product photos. Item names, recognised details, your cabinet, history and account are kept.
You can also delete individual items or photos in the app. Other data is kept until you delete it or delete your account; deleting photos does not cancel Plus. Purchase records held by Apple/Google and advertising data held by Google remain subject to their policies.
For help deleting selected data, email [email protected] from your account email, specify what you want deleted and that you want to keep your account. We will verify account ownership before processing the request. Do not send passwords or verification codes.
Account and data
You can delete your account in the app’s Settings. If you cannot access the app, use the account deletion request page below.
Plus and purchases
If you purchased Plus but the app has not recognised it, try Restore Purchases on the Plus screen. If you still need help, email us with the store you used and when the issue occurred.